Privacy Policy
This privacy policy outlines how Fitness on Q uses and protects any information that you provide when using this website.
We believe in keeping you informed about how we handle your personal data. Therefore, this policy explains:
What information we collect when you use the website
Why we collect that information
How we use that information
How we may share that information
How we keep your data protected
What choices and options you have to control your information
Commitment to Privacy
Fitness on Q is committed to respecting the privacy of all visitors and users of fitnessonq.com. We ensure that your privacy is protected. Any information you provide will only be used in accordance with this privacy statement.
Fitness on Q may update this policy occasionally by updating this page. Please review this page periodically to stay informed about any changes. This policy is effective from 18th June 2024.
Understanding Our Practices
By using our website, you accept and consent to our practices as outlined in this policy.
Data Controller
For the purpose of the Privacy Act 1988 and the Australian Privacy Principles, the data controller is Fitness on Q, located at 14 Allandale Entrance, Super Q Centre, Mermaid Waters, 4218, Australia.
How We Collect Your Information
We may collect your information in the following ways:
Directly: You may communicate with us and voluntarily provide your personal data.
What Personal Information We May Collect
We may collect and process the following data about you:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers
Information about your usage of our website to help us develop and improve it further
Purpose of Data Collection
We require this information to understand your needs and provide you with a better service for the following reasons:
To update and manage our customer and marketing databases
To improve our products and services
To periodically send promotional emails about new products, special offers, or other information you may find interesting
To contact you for market research purposes
To customise the website according to your interests
Security
4.1 At Fitness on Q, we are committed to ensuring your information is protected and secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
4.2 We will never sell your information without your consent, including your name, address, email address, or credit card information, to any third party.
Use of Cookies
5.1 A cookie is a small file placed on your computer's hard drive. Once agreed, the file is added, and the cookie helps analyse web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you individually, tailoring operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
5.2 We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website based on our customers' needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
5.3 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, if you use the links to leave our site, please note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites as they are not governed by this privacy policy. You should exercise caution and review the privacy statement applicable to the website in question.
Controlling Your Personal Information
7.1 You may choose to restrict the collection or use of your personal information in the following ways:
If you are asked to fill in a form on the website, look for the box that you can click to indicate you do not want the information to be used for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes and you’ve changed your mind, you can withdraw your permission at any time by writing to or emailing us at contact@fitnessonq.com.au.
7.2 We will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
7.3 You may request details of personal information which we hold under the Privacy Act 1988. A small fee will be payable. If you would like a copy of the information, please write to contact@fitnessonq.com.
If your request is made electronically, we will provide your information in a commonly used electronic format.
7.4 If you believe that any information we have about you is incorrect or incomplete, you can request us to rectify it. Please write or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.